Win more of the enquiries
you already get
Loxvik fixes the gap between enquiries arriving and jobs being won, for residential building, renovation and high-ticket home improvement firms. When someone asks for a quote, the firm that replies first and follows up properly usually wins the race — before anyone has talked about price. It starts with a free audit that shows you exactly where you stand against four local rivals.
Most recent written-up engagement: a measured analytics build for The Mortgage Capacity Report Co
Enquiries arrive. Some of them
quietly go cold. Which ones?
You see the jobs you win. You never see the enquiry that went to a rival because they replied the same morning and you replied on Thursday. That leak doesn't show up anywhere — no report, no alert, no number — which is exactly why it persists.
The first reply decides more than the quote
Response speedA homeowner planning a big job enquires with three or four firms at once. The one that comes back fast, sounding organised, sets the standard the others get judged against — and often gets the site visit before the slowest firm has replied at all. You're not losing on price or quality. You're losing on the clock, and nobody tells you.
Nobody follows up, because everybody's on site
Follow-upYou replied, maybe even quoted — then the job you were already running took over, and the enquiry sat there. Most firms follow up once or not at all, not because they don't care but because chasing quotes is the first thing that drops when the week gets busy. A follow-up system doesn't get busy.
Your win rate is a feeling, not a number
VisibilityHow many enquiries came in last month? How many reached a quote? How many of those you quoted did you win? If those answers are guesses, you can't tell whether the pipeline is leaking at the reply, the quote, or the follow-up — and you can't fix what you can't see.
Two services, and a free place to start
Fixing the pipeline that turns enquiries into won jobs is the core of the business. Building websites that convert enquiries is the second service. The free audit is where most working relationships begin.
Find out where you stand — free
I submit a realistic enquiry to your business and to four local rivals you name, time every reply, and show you the comparison. Done in the open, and free — you'll know exactly how fast you look to a customer who has just enquired.
How the audit worksFix the enquiry-to-won pipeline
Four stages, each earning the next: the free audit, a diagnostic that maps your pipeline stage by stage and prices the leak in your own numbers, implementation of whichever costed option you choose, and ongoing management reported against enquiries won.
See the four stagesA website built to convert enquiries
Custom-designed and built for your business — up to five pages, with the copy written for you from your own input, live on your domain with measurement running from launch. From £999. The website only: diagnosis, lead response and automation belong to the pipeline service.
About the website buildBuilt for high-ticket local trades
This is for you if...
- You run a residential building, renovation or high-ticket home improvement firm in Buckinghamshire or the Thames Valley.
- A single job is worth enough that losing one enquiry to a faster rival actually hurts.
- Enquiries come in while you're on site, and replying properly is the first thing that slips when the week gets busy.
- You'd rather see measured evidence before spending money than be sold a promise up front.
This isn't for you if...
- You want more enquiries from ads or SEO. That's a different job — this is about winning more of the enquiries you already get.
- You're outside Buckinghamshire and the Thames Valley. The audit works by measuring your local rivals, so it's deliberately a local service.
- You need a big agency with an account manager for every channel. Loxvik is one person, on purpose — the person you speak to does the work.
Frequently asked questions
What does the free audit actually involve?
I submit a realistic enquiry to your business and to four local rivals you name, staggered over several days, and I time every reply. This is mystery shopping done in the open: every business contacted — yours and theirs — is told what the enquiry was in my first reply to them, and nothing goes as far as a site visit or a quote. You see the comparison on a short call. The full method is here.
Why is it free?
Because it's how I start working relationships, and I'd rather say that plainly than pretend otherwise. If the comparison shows you're losing the response-time race, there are paid ways to fix it. If it shows you're already the fastest firm in your area, you'll know that for certain and we'll both have found something worth knowing. No obligation either way, and I won't chase you.
Who is this for?
Residential building, renovation and high-ticket home improvement firms in Buckinghamshire and the Thames Valley — businesses where a single enquiry can be worth tens of thousands of pounds, and where losing one to a slower reply is a real cost rather than a rounding error.
What happens after the audit?
If the audit shows a problem worth fixing, the next step is a paid diagnostic of your whole enquiry-to-won pipeline — every route an enquiry arrives by, priced in your own numbers, returning costed options rather than a single recommendation. After that comes implementation of whichever option you choose, and ongoing management if you want the system run for you. The four stages are described in full here.
Who does the work?
Oliver — Loxvik is a one-person business. The person you speak to on the first call is the person who runs the audit, does the diagnostic, and builds the fix. More about me here.
Hi, I'm Oliver.
I started Loxvik because the firms doing the best work locally are rarely the ones winning the most enquiries — the difference is usually speed and follow-up, not craft. That's a fixable problem, and it's a measurable one, which is why everything here starts with an audit that shows you where you stand rather than a pitch that asks you to take my word for it.
If you want to see how I work with real numbers, the most recent written-up engagement is a measured analytics build for The Mortgage Capacity Report Co.
More about Oliver →
Find out where you stand before it costs you another job.
The free Comparative Lead Leak Audit times your reply to a new enquiry against four named local rivals and shows you the comparison. Your side of it is a minute on a form and two short calls.